Within New Zealand
We send all our orders by tracked courier. The shipping cost within New Zealand starts at $5 for orders to urban addresses / N.Z. Post boxes and $9 for rural.
Our NZ-wide shipping is to the two main islands of New Zealand, including Waiheke Island. If you live on Great Barrier Island, Stewart Island, or the Chathams, please contact us with a street address so that we can calculate a shipping price for you.
When you order from our online shop, the products can either be shipped to you from us at Pure Oils, in Christchurch, or from doTERRA in Auckland. As much as possible, we aim to ship products from Pure Oils so that we can offer you the following benefits:
- Good communication on what’s going on with your order – we acknowledge your order immediately and you are emailed a tracking link when your parcel is ready to pickup.
- Fast shipping – when we have all the information we need, we typically dispatch orders on the morning of the first business day following payment.
Click or tap on any of the following items for more detailed information.
Australian shipping varies between NZ$9 and NZ$12.
Orders within Australia are shipped from the doTERRA warehouse in Melbourne by Australian Post, to any destination within their normal courier network. You will receive an email from us with a tracking link when your order has shipped. From time of order to delivery takes between 5-8 business days.
Orders sent by doTERRA Australia are usually signature required. If there is nobody home for delivery then the parcel will be taken to the closest Post Office or agency. Please include specific delivery instructions in the Order notes at checkout if you’d prefer your parcel to be left somewhere safe if nobody is home.